Collect post-visit feedback automatically, right in WhatsApp

After checkout, your AI agent starts the conversation, handles issues privately, and sends every insight directly to your dashboard.

See plans

One flow from visit to action

No QR dependency, no long forms, and no manual follow-up burden for your team.

  • 1

    Staff triggers a visit with a phone number in seconds.

  • 2

    The AI agent asks for feedback and adapts to the response.

  • 3

    Sentiment, comments, and escalations are logged instantly.

Agent outreach workflow preview

How the agent helps your team

Built for service businesses that need higher response rates and faster recovery.

Proactive outreach

Reach customers while the visit is still fresh and improve response rates.

Private reputation protection

If something went wrong, issues are captured privately before public review requests.

Actionable outcomes

Every conversation produces clear next steps for customer experience teams.

Beyond collection: a full feedback operating layer

The WhatsApp agent feeds a broader toolkit your team already uses to improve retention and growth.

Gen.io

Gen.io

Ask Gen.io for summaries, root causes, and specific actions based on real customer feedback.

Deep.io

Deep.io + Rapid.io

Deep.io and Rapid.io classify feedback at scale for high-confidence analysis.

Trend.io

Trend.io

Trend.io tracks sentiment and keyword changes over time so teams can react faster.

Rewards workflows

Configure incentives and use rewards to increase participation from customers.

Users directory

Maintain customer context so teams can follow up with consistency and speed.

Charts and dashboards

Visualize ratings, trends, and source distribution in one place.

Pricing Plans

Choose the plan that fits your business and start collecting better feedback today.

Basic

  • Collect unlimited online form reviews.
  • Ask up to 30 Gen.io (AI assistant) requests per month.
  • Upload up to 200 reviews for AI classification.
  • Use Rapid.io for quick but less accurate imported review classification.

300 USD

billed per user per year

or $25.00 USD

Start 30-day trial
Most popular

Premium

  • Collect unlimited online form reviews.
  • Ask up to 100 Gen.io (AI assistant) requests per month.
  • Upload up to 1000 reviews for AI classification.
  • Use Rapid.io for quick but less accurate imported review classification.
  • Use Deep.io for more accurate imported review classification.

380 USD

billed per user per year

or $31.67 USD

Start 30-day trial

Frequently Asked Questions

How do we trigger WhatsApp feedback requests?

Today you can trigger manually from the dashboard by entering the customer phone number after checkout.

What happens if customer feedback is negative?

The agent captures details privately and marks the session for escalation instead of pushing public review requests.

Do our existing tools still matter with the agent?

Yes. Agent conversations flow directly into Gen.io, Deep.io, Trend.io, rewards, and your analytics dashboards.

Can we use this with different service businesses?

Yes. The flow is built for restaurants, salons, clinics, gyms, hotels, and other service operations.